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About Pentagon Technologies

Corporate Quality Engineer (Hayward, CA)

Location: Hayward, CA
Status: Full Time

Job Description:

The Corporate Quality Engineer is a direct position reporting to the Corporate Quality Manager. The Quality Engineer (QE) main responsibilities include implementation, monitoring, and maintaining Quality Assurance procedures, processes, metrics, and controls to ensure process repeatability and highest quality products and services are delivered. This position is a key contributor to the development, implementation, and on-going integration and maintenance of the Quality Management System (QMS) at Pentagon Technologies.

Key Responsibilities:

Includes but is not limited to the following. Other duties may be assigned:

  • Work with Development and Process Engineering to created pFMEAs and control plans encompassing required test, inspection, calibration and preventive maintenance requirements.
  • Maintain company-wide risk register to track and retire risks impacting operational performance and customer satisfaction.
  • Assists and participates in Quality audits: Internal, In-process, Product, Customer on-site, and Supplier related audits as required.
  • Supports DMR reviews for incoming material and initiation of proper corrective action with supplier.
  • Develop Quality plans for products and services meeting customer and regulatory requirements.
  • Deploy statistical process control and capability studies in assessing processes and capabilities. Determines quality improvement parameters by assisting in identifying statistical methods relevant to the processes.
  • Create Inspection Instructions to support inspection and align the inspections methods between our sites and customers where necessary.
  • Perform gage studies to quantify measurement technique capability.
  • Facilitate Failure Analysis and root cause corrective actions across sites. Lead customer escalations to successful closure.
  • Develop and maintain Supplier Qualification / Monitoring program. Write and revising policies, procedures and creating forms to support supplier development processes.
  • Lead development of Standard Operating Procedures, review and release process, and provide required training company-wide.
  • Monitor and trend product non-conformances (DMRs).
  • Facilitate Quality Alert and Deviation from SOP program, including issuance and tracking to closure.
  • Monitor Customer Satisfaction Iniatives and assists as required.
  • Development, maintenance, and monitors the Training plan and its execution compliance to requirements.
  • Performs all tasks in a safe and efficient manner to protect self, others, products, materials and other Company.


  • Bachelor of Science degree in related Engineering field.
  • Minimum 4 years relevant experience in managing quality of Product, Process and Quality System as per international standards like ISO 9001.
  • ASQ Certification, Six Sigma and/ or Lean Manufacturing certification a plus.
  • ISO9001 lead auditor training/certification preferred.
  • Knowledge of and practical application of Quality Engineering principles and Quality tools and methods, including, Failure Modes and Effects Analysis (FMEA), Root Cause Analysis (RCA), Gauge Repeatability and Reproducibility Study (GR&R), and Problem Solving Methodologies - 8D/CAPA and FRACAS.
  • Knowledge and application of Metrology Techniques including, mechanical measurements systems, measurement techniques and process capability studies.
  • Quality auditing expertise to assure compliance to policies, standards and process on record.
  • Ability to design appropriate inspection methods to ensure product manufacturability is feasible.
  • Effective verbal, written and interpersonal communication skills.
  • Skilled in SPC (Statistical Process Control) and Process Capability using JMP or similar.
  • Detail-oriented with strong organizational skills.
  • Must possess the abilities to multitask and work well under pressure.
  • Must possess strong reading, communication, and comprehension abilities. Must be able to read, comprehend, and generate internal documents such as work order travelers, SOPs, inventory records, state and local regulations, and maintain internal logs and general company records in a clear concise manner. Brainstorming and bringing new ideas to the table are an essential part of the job.
  • Skilled in analytical and advanced mathematics & computers software - MSOffice, Visio . Filemaker Pro etc.

Work Environment:

  • Safety: Employee will be trained in, and is to follow and lead by example, all general safety requirements of Pentagon Technologies as well as specific safety regulatory requirements.
  • Must be able to function well in an office environment.
  • Must also be able to work in a controlled chemical and wastewater environment.
  • Must also be able to perform in a laboratory environment.
  • Persons who are sensitive to chemical environments with such medical conditions as asthma, allergies, or extreme sensitivity to chemicals may not be considered as good candidates for this position.
  • Must have the ability to travel to the various Pentagon Technologies Facilities within the continental US as required.
  • Must be able to travel to Vendor and Customer facilities within the continental US as required.

Physical Demands:

  • Must pass Company required screening tests.
  • The employee is regularly required to sit and stand, reach with hands and arms and perform light routine office work, which includes computer workstation usage.


We offer benefits including health insurance, life insurance, short and long term disability, 401k and paid time off.

Application Process:
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